Hydro has several convenient ways for you to pay your bills.
Pay your bill at automated teller machines, over the telephone, in person at the teller or through your bank’s Internet bill payment option.
Note: There may be a delay paying your bill through the bank. Often payments are not received by Hydro until several days after your payment is made at the bank.
Paying by Mail
You can pay your bill by cheque or money order through the mail. Make cheques and money orders payable to Newfoundland and Labrador Hydro and mail, with your bill stub, in the blue envelope provided.
Note: Please do not send cash in the mail.
No more worrying about cheques getting delayed in the mail, missing your due date or making trips out to pay your bill. With pre-authorized payments, paying your bill is easy and convenient.
You pay by automatic withdrawal from your bank account on the discount date of your bill. A message will appear on your bill advising you of the date, and amount of the deduction. Contact us to make arrangements. You can also combine the Pre-authorized Payment Plan with our Equal Payment Plan.
Equal Payment Plan (EPP)
For the EPP, you can pay for your annual electricity usage in 12 equal payments, so each month's payment is the same. We look at your consumption for the previous 12 months and determine your average monthly usage. Using the current electricity rates and the average monthly usage, your monthly payment is calculated for the next year.
Each year the actual consumption is compared to the billed amounts and an adjustment may apply. Quarterly adjustments may be made, if necessary. Your meter will still be read and an electrical bill showing the actual amount of electricity used will be mailed.
Signing up is easy. Contact us to make arrangements. You can also combine the Equal Payment Plan with our Pre-authorized Payment Plan.
Billing Information System
You can access your billing information through our online information system. This system will give you direct access to your account information. Your account number and meter number are required to access this information.
For more information on billing and payment options, please contact us at firstname.lastname@example.org.