Competition Number:NLH-13-009
Closing Date:February 22, 2013
Line of Business:Newfoundland and Labrador Hydro
Work Location:St. John's

Opportunities, Growth, Job Satisfaction...Join the Hydro Team. Newfoundland and Labrador Hydro, a subsidiary of Nalcor Energy, generates 80 per cent of the power Newfoundlanders and Labradorians use every day – heating their homes and running their businesses. Committed to operational excellence, Hydro is dedicated to delivering safe, reliable, least-cost electricity to industrial, utility and over 35,000 direct retail customers. Our people share a set of core values: honesty & trust, open communication, accountability, safety, teamwork, respect & dignity and leadership. It’s how we do business. We’re looking for great people to join our team – people who have a passion for excellence; want to make a difference and share our values. Client Support Analyst, Information Systems Competition Number: NLH-13-009 Location: St. John’s You will be responsible to provide guidance and support to the business with regards to computing technology. You will work closely in a team environment with other Client Support Analysts, as well as other Information Systems sections to support the customer computing infrastructure. This includes the evaluation, analysis, response and resolution of all end user computing issues, problems and request for service and ensures complete customer satisfaction. You will prioritize, assign and escalate requests for service appropriately. You will also be responsible for achieving and maintaining prescribed first contact resolution in accordance with Information Systems departmental goals. You are responsible for your personal safety and that of co-workers by observing and promoting the company's Safety and Health Program and responsible for any environmental aspects of the job and performing work in an environmentally responsible manner. You have a University degree or equivalent combination of education and experience, coupled with five years experience in a customer support environment. You should have in-depth experience with computer hardware and operating systems as well as applications support. You must be able to work as part of a team, show initiative and innovation, as well as the ability to work on their own, with minimal supervision. CLOSING DATE: February 22, 2012

The above noted competition is now closed and applications will no longer be accepted.

Click here to view current employment opportunities.